We offer bespoke training options that respond to your organisation’s unique requirements. Explore issues that organisations want to develop and transform. Including transforming the customer experience, improving internal organisational communication or facilitating growth and change.
“Meetings have become more effective and better organised”
“I feel I’m more confident in running meetings / group sessions. I’m also more aware of the importance of understanding why someone is behaving as they are... e.g. why don’t they feel comfortable addressing the group as a whole but are happy one-to-one?”
“I found the 1-2-1 sessions extremely helpful and logical in its direction. It gave me a wider understanding of my abilities, how to change my thinking, attitude and behaviour to accomplish all that I set out to do in attending this course. I have relayed the efforts and genuine input that I received to the highest level within Confused and back to Carrie. Honestly, I got more out of this training session than I have in managers training over the last 7 years. It was refreshing and very insightful. Thanks”
Transforming customer experience
Whether your business is call centre led or a mixture of phone contact and face to face communication with customers, clients and colleagues we can create a bespoke course for your specific needs.
Transforming meeting room culture
There is a large scope for what we can achieve through our bespoke courses. This can include a wide variety of issues that you want to explore, develop and transform.
Transformative team awaydays
As bespoke team awaydays there is a large scope for what we can achieve. This can include a wide variety of issues that you want to explore, develop and transform. All delivered in unique venues.